Frequently Asked Questions

It depends on the exact address, not the city. APS and SRP both serve parts of most Valley cities, and the boundary between them runs through neighborhoods and in places individual streets. A ZIP code will not tell you. Downtown Mesa is served by the City of Mesa's own municipal utility over roughly five and a half square miles. There are also several smaller providers, including the Town of Wickenburg, Electrical Districts No. 7 and No. 8, west-side irrigation and power districts, and GRICUA on the Gila River Indian Community. The reliable ways to find out are to read an existing bill at the site, check the APS Phoenix Metro service territory map, request an SRP facility map, or call the utility.

Because they are genuinely different to work with. Their standards manuals are different documents with different requirements, their metering thresholds and enclosure rules differ, their application portals differ, and the money works differently: APS operates under a rate schedule filed with the Arizona Corporation Commission, while SRP is self-governed and its contribution in aid of construction is generally non-refundable. Getting the serving utility wrong at bid time can move both the price and the date.

Whichever edition your jurisdiction has adopted, and Valley jurisdictions do not agree with each other. Arizona has no statewide building code, so every municipality adopts and amends the National Electrical Code independently. Phoenix moved to the 2023 NEC on 1 August 2025. Scottsdale is on the 2020. Several other cities are on different editions or were recently in transition. We confirm the edition and the local amendments with the building department for each project rather than assuming, and we would be sceptical of any contractor who tells you the answer without checking.

Several, and they change installations rather than just paperwork. In Phoenix, unincorporated Maricopa County and Glendale, NEC 250.118 is amended so that electrical metallic tubing alone is not an acceptable equipment grounding conductor, meaning a wire-type equipment grounding conductor is required. Phoenix and Glendale also amend Article 334 to keep NM cable out of commercial buildings. Phoenix has removed several provisions from the energy code it adopted. None of that appears in the national code book, which is why a bid built only from the NEC can be short.

Send whatever you have through the contact page. A full plan set with specifications and addenda gets a scoped hard-bid proposal. A photograph and a paragraph gets an honest conversation about what is involved. Either is a real starting point; they just produce different kinds of answers. An estimator reads submissions the same day during business hours.

Scope, inclusions, exclusions and a price rather than a range. If something in the documents does not work, is missing, or contradicts another sheet, we will tell you at bid time instead of writing a change order later. Where a bond or a specific insurance endorsement is required, tell us up front so the cost is inside the number.

Both. We hold prime contracts under our KB-1 building licence, and we work as the electrical subcontractor to general contractors regularly. Design-build under a single contract is the delivery model we are built around, but it is not a requirement.

No. We do scheduled, permitted commercial work during posted business hours, Monday through Thursday 6:00 AM to 3:00 PM and Friday 6:00 AM to 2:00 PM. Projects that require night, weekend or shutdown work are scheduled and priced in advance, and we do a lot of that. But we do not run an emergency call desk, and advertising one we do not staff would be dishonest.

Ask. Our Phoenix office is set up for commercial and industrial projects — scheduled, permitted work with a defined scope — and it is not a service-call operation, so a single outlet or a same-day trouble call is the wrong fit and we will say so. If you have a permitted residential project, we will tell you honestly whether it is one we should take rather than send the wrong crew.

Tenant improvements through ground-up construction and site infrastructure. The useful question is usually not square footage but whether the job needs more than one trade: if it involves a service, a trench, a pad and the gear, we can hold all of it, and that is where we are most useful.

No, and we will not imply otherwise. Our in-house team does load studies, one-line diagrams, panel schedules and photometrics. Where a project requires sealed drawings we coordinate a licensed Arizona professional engineer and we are explicit about which parts of the design are ours and which are theirs.

Yes, as part of the work. City of Phoenix commercial permitting runs through the SHAPE PHX portal, which took on commercial plan review and inspections in April 2026, with the counter at 200 West Washington Street. Every other Valley jurisdiction has its own portal, its own fee basis and its own review rhythm. Phoenix publishes its turnaround times, which is more than most cities do.

It varies by jurisdiction and by how complete the submittal is. Phoenix's published figures for July 2026 showed major commercial projects averaging 30 days against a 45-day goal and minor projects averaging 33 days against a 25-day goal, so small projects were actually running slower than large ones. Treat any contractor's confident single-number answer with suspicion, and build a correction cycle into your schedule.

The service. Switchgear is a long-lead item, the serving utility has to approve the metering equipment before it is manufactured rather than before it is installed, and only the utility can energise. On most jobs the electrical work finishes comfortably and then waits on power. That is why we start the utility coordination on day one instead of after design is complete.

Our licences are statewide and the company also works in Southern Arizona. If your project is elsewhere in Arizona, tell us where and we will give you an honest answer about whether we are the right contractor for it. We do not work outside Arizona.

We keep customer names and site addresses off this website on purpose, because a client's project and its timing can be commercially sensitive and it is not ours to publish. Ask us directly and we will give you names and phone numbers of people who will take your call, with their permission, for work like yours.

Rely on them to check your work, not to replace it. They implement the NEC tables and, importantly, the rules that read those tables — the 75 degree Celsius termination limit, the small-conductor caps, the box-fill allowances. But they cannot see your installation and they do not know your jurisdiction's amendments. For anything going on a permit submittal, have the calculation prepared and where required sealed by a licensed engineer.